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Business Operations Associate

Location : New York

Reports To: Head of Business Development

About the Role

We are looking for a driven and highly organized Business Operations Associate to join our growing team. This role will help to drive operational efficiency, cross-team coordination, and organizational alignment.

As a BizOps Associate, you’ll work across departments to streamline workflows, support decision-making, and help the business scale effectively. You’ll assist with meeting management, stakeholder engagement, internal communications, and special projects that touch nearly every part of the organization.

This is a great opportunity for someone early in their career who is excited about understanding how a business operates from the inside out.

Key Responsibilities

Operational & Project Support

• Assist in planning and execution of cross-functional initiatives and strategic projects.

• Track key operational metrics, prepare dashboards and reports, and support executive updates.

• Identify process gaps and support implementation of solutions to improve efficiency.
  

Meeting Management & Follow-up

• Coordinate and schedule internal and external meetings involving leadership or cross-functional stakeholders.

• Manage logistics including agenda creation, note-taking, action tracking, and follow-up.

• Support quarterly business reviews, OKR check-ins, and team offsites (virtual or in-person).
  

Stakeholder Management

• Build and maintain strong working relationships with internal teams, external vendors, and partners.

• Act as a liaison between operations and other departments to ensure alignment and shared understanding.

• Support in managing vendor communications, documentation, and onboarding processes.
  

Communication & Alignment

• Prepare internal updates, summaries, and presentations to keep teams aligned and informed.

• Facilitate smooth communication across departments to minimize silos and friction.

• Maintain central documentation and resources for easy access across the organization.
  

Requirements

• 1–3 years of experience in business operations, banking associate, consulting, or similar roles

• Strong organizational skills and attention to detail

• Proactive and resourceful problem-solver

• Excellent written and verbal communication skills

• Experience working with tools like Google Workspace, Notion, Slack, and project management software

• Comfort working in a fast-paced, remote, and cross-functional environment
  

Nice-to-Haves:

• Startup or high-growth company experience

• Supportive, transparent, and mission-driven team culture