Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an organized and detail-oriented product operations manager to join our team. Product Operations Manager will play a crucial role in supporting the drive for product enhancement and the day-to-day operations of the company. This role requires strong communication skills, exceptional problem-solving abilities, and the ability to work collaboratively with various teams.
What You’ll Be Doing
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Assist in managing day-to-day operations, ensuring efficiency and effectiveness.
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Coordinate with different departments to ensure smooth workflow and resolve any operational issues.
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Monitor and track operational metrics and key performance indicators (KPIs).
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Come up with action items to optimize product adoption, retention, and funnel by tracking data
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Assist in creating and implementing operational policies and procedures.
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Liaise with vendors, suppliers, and service providers to ensure timely delivery of goods and services.
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Prepare and analyze reports to provide insights and recommendations for process improvements.
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Assist in project management tasks, including planning, scheduling, and tracking progress.
What We Look For In You
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Bachelor's degree in Engineering, Business Administration, or a related field.
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At least 3 years experience as Project Manager or Product Operations Manager or a similar role.
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Good time management, prioritization, and multitasking abilities
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Excellent interpersonal skills to build strong relationships with colleagues
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Effective communication, including speaking, writing, and active listening
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Able to give and receive feedback and constructive criticism from a variety of channels
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Excellent strategic planning, problem-solving, and decision-making skills.
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Advanced Level in English
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Strong communication skills, both written and verbal.
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Ability to work independently and collaboratively in a team environment.
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Attention to detail and a high level of accuracy.
Nice to Haves
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Interested in crypto investment
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Flexible working hours compatible
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Eager to contribute
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Curious, enthusiastic, and determined
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependents