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Business Operations Specialist, Sygnum Europe (Liechtenstein)

Sygnum

Sygnum

Operations
Triesen, Liechtenstein
Posted on Nov 8, 2025
Apply now
Business Operations Specialist, Sygnum Europe (Liechtenstein)
Liechtenstein
Triesen
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenization and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.
A key pillar of our success are the Sygnum values that define and unite us a team. We proudly call them our SYGN values:
  • S stands for the importance we hold in Seeking and seizing opportunities, and the way we take personal ownership for delivering results for our clients;
  • Y represents the way we say Yes to maintaining the highest level of integrity and fairness in everything we do. Sygnumers always display confidence without attitude;
  • G reminds us to always Grow and win together. We only succeed by supporting each other and challenging ourselves, and our team-mates, to reach for new heights;
  • N is here for Nose for value because we are always looking to focus on what matters most to our clients, partners and team.
Sygnum has one of the most diverse teams in the industry. Diversity plays a central role in keeping our work culture open, our teams productive and energised, and our solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together”, we fully embrace an equal opportunity mindset in the way we onboard, develop and promote our team members.
Banking & IT Operations play a central role in ensuring smooth day-to-day operations for our clients & employees in Europe. As an Operations Specialist for Banking & IT Operations you are responsible for transaction handling, client onboarding, reporting & reconciliation, and for local IT Support. This role offers you a unique opportunity to become part of an ambitious team in our office in Liechtenstein and to help establishing and growing Sygnum’s footprint in Europe.

Your main responsibilities:
Transaction Handling:
• Process and monitor client transactions and trading orders in a timely and accurate manner.
• Ensure settlement and booking of transactions in line with internal procedures.
• Handle transaction confirmations and respond to client inquiries on operational matters.

Client Onboarding ​:
• Assist Relationship Managers in the end-to-end onboarding process.
• Coordinate with Compliance and Risk teams for approvals and escalations.

Reporting & Reconciliation:
• Prepare periodic client reports (i.e., account statements, transaction summaries)
• Support regulatory and internal reporting obligations.
• Perform daily reconciliations of client accounts, wallets, and ledgers. Investigate and resolve discrepancies promptly, escalating issues when required.

Operational Excellence:
• Ensure all operational processes are executed in line with policies and internal controls.
• Contribute to continuous improvement of operational workflows and efficiency.
• Support internal and external audits with required documentation and explanations.

IT Operations:
• Serve as the first point of contact for internal users, providing first-line support across systems via ticketing, email, and in-person requests. Escalate complex issues to outsourced service providers to ensure timely resolution.
• Coordinate user lifecycle processes, including onboarding and offboarding, hardware setup and account provisioning.
• Participate in the management of major incidents, supporting swift resolution of business-critical disruptions and effective communication with stakeholders.
  • Degree in finance, economics, business administration, or related field.
  • 2–5 years of experience in banking operations, financial services, or crypto/digital assets.
  • Knowledge of transaction processing, trading operations, reconciliation processes, and IT service management practices (e.g., ITIL).
  • Experience coordinating with outsourced IT service providers, including performance monitoring, SLA validation, and incident escalation.
  • Exceptional attention to detail and a commitment to maintaining high standards of accuracy.
  • A proactive, collaborative mindset suited to an innovative, fast-moving environment.
  • Fluency in English and German (as well as additional European languages are a plus).
  • Familiarity with European financial regulations (e.g., MiCAR) preferred.
  • Valid Liechtenstein work permit and availability to work on-site at least 3 days per week.
Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy and collaboration and open communication. Alongside our ambitious long-term mission, we also come together for reaching important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day, and regularly celebrate together at themed company events as part of our journey to shape Future Finance.

Sygnum offers a comprehensive package of benefits for all team members. They include:
• Attractive combination of market salaries and entrepreneurial incentive scheme
• Flexible/Work at home policies
• Professional development via Mentoring and Buddy programs
• One-month fully paid sabbatical after five years of continuous employment

If you are passionate about the potential of blockchain to shape Future Finance and your profile is a good fit for this position, please send us your CV today!
Permanent
Partial Home Office
Apply now
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